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TERMS AND CONDITIONS

1. Course payments for payment in full option - For level 2 Certificate in Fitness Instructing, level 3 Certificate in Personal Training course or level 3 Diploma in Personal Training course if paid in full on booking:

     a). Cancellation more than 8 weeks before course practical start date - refund in full less non- refundable deposit (£150 for level 2, £200 for level 3 or £300 for level 3 diploma) or transfer to a later course with no additional charge.

     b). Cancellation less than 8 weeks before course practical start date - no refund but transfer available to a later course with £50 transfer fee.

2.  Instalment payments for level 2 Certificate in Fitness Instructing and level 3 Certificate in Personal Training - A non- refundable deposit is due on booking with the option of paying the balance 8 weeks before the course attendance start date or by monthly instalments arranged with FEA. Deposits are minimum £150 deposit for level 2 Certificate in Fitness Instructing, minimum £200 deposit for level 3 Certificate in Personal Training and minimum £300 for level 3 Diploma in Personal Training. For payment plan options monthly minimum instalments are £100 per month for level 2 Certificate in Fitness Instructing, £200 for level 3 Certificate in Personal Training and £300 for Diploma in Personal Training. Failure to complete required payments on due dates will result in cancellation of the course. For payment plans certification will be held until full payment is made. Cancelation policy:

     a). Cancellation more than 8 weeks before course practical start date - refund in full less non- refundable deposit (£150 for level 2, £200 for level 3 or £300 for level 3 diploma) or transfer to a later course with no additional charge.

     b). Cancellation less than 8 weeks before course practical start date - no refund but transfer available to a later course with £50 transfer fee.

3.  For all other courses the full amount is due on booking with cancellation details as follows:

     a) Cancellation available with full refund available if course is cancelled within 24 hours of booking being received by FEA.

4.  If you cannot make your assessment date you must inform FEA at least one week before and an alternative date for assessment booked, no charges apply.

5. If you refer on any part of the assessment an alternative date will be arranged by emailing info@thefitnesseducationacademy.co.uk, FEA will allow 3 free re-sits, after this an administration fee of £30 per assessment must be paid by the learner.

6. If you are late for an assessment the assessor has the right to refuse you and arrange and an alternative date will need to be arranged by emailing info@thefitnesseducationacademy.co.uk.

7. If you have arranged an assessment and fail to turn up for this, this will be counted towards one of your free re-sits. 

8. FEA has the right to cancel the course with one weeks’ notice; in this case the student has the option to receive a full refund on return of all course material or transfer to a later course.

9. For each course, full attendance is required unless a medical certificate is produced, in this case the student may transfer to a later course to complete any remaining hours, FEA do not charge a fee for this. If full attendance is not completed by the student and they fail to produce a medical  certificate FEA have the right to remove them from the course.

10. All course certificates will be posted to the learner recorded delivery to the address supplied on the enrolment form; therefore any lost certificates will be the responsibility of the student.  If a replacement certificate is required this will incur an administration fee of £50.

11. FEA expects all students to abide by the exercise and fitness code of ethics during all course attendance, if a course tutor/assessor feels that a student is acting inappropriately or not following the code of ethics they may be asked to leave the course resulting in a loss of all course fees.

12. Where free CPD courses or emergency first aid courses are offered free along with courses or REPs memberships these are only available for those paying the full advertised price of the course. The free CPD course must be taken within 12 months of the PT course start date and must be booked separately.  REPs membership is paid for the first year only.

 

Data Protection and Privacy Policy

The Fitness Education Academy is committed to the security and fair processing of personal and/or sensitive data.  We have updated our privacy policy which explains what data we collect and how we process it thereafter in accordance with applicable data protection law, under the EU General Data Protection Regulation (GDPR). You can view the policy here.

Please read this policy carefully as it contains important information about what information we collect, how and why we do so, how we process and protect this data after collection, your rights in relation to your personal data and how to contact us and/or the appropriate external authorities in the event that you wish to report a concern about the way we process your data.

 

Teaching and Learning Agreement

The Fitness Education Academy aims to provide all learners with a high quality learning experience which will enable every learner to achieve their full potential on their chosen course of study. With this in mind it is important to establish what you can expect from us in terms of course delivery and in return, what we expect from you in terms of conduct on the course.

What you can expect from us:

  • Qualified tutors/assessors with ongoing support throughout the course 
  • Use of learning materials, teaching methods and styles of training that challenge and inspire learners.
  • Set, use and mark assignments and other tasks, and provide constructive feedback in a way which helps the learner to progress.
  • Comply with The Fitness Education Academy’s equal opportunities policy at all times.

What we expect from you:

  • Be on time for all training sessions, or notify the tutor if you are going to be late or will not be attending, 100% attendance is required.
  • Complete all work by the agreed time and to the best possible standard.
  • Work productively and make effective use of your time whilst on the course.
  • Ask for help and support if needed.
  • Comply with The Fitness Education Academy’s equal opportunity policy at all times.
  • Avoidance of any acts of misconduct, this includes plagiarism, behaviour seen to be offensive, obscene or discriminatory, disruptive language or behaviour, use of unauthorised aids (mobile phones etc.)